RoboCache for Windows offline files cache management

I’ve written before about RoboCache, a command line utility I wrote for managing the offline files cache in Windows Vista, Windows 7, and now Windows 8. After using the utility internally for a few years, I decided that I might as well clean it up and make it available to the rest of you. RoboCache is now available at the ManuSoft web site. There is a shareware version available, and you can purchase the registered version at the ManuSoft store (cost is 25 USD for a single user license). ...

January 2, 2013 · 4 min · Owen Wengerd

Turning off InfoCenter (aka WSCommCntr4.exe) in AutoCAD 2013

I have updated the AcadInfoCenterOff.msi file on the ManuSoft Freebies page for AutoCAD 2013. If you’re not sure what it does or why you need it, see this previous post on the subject.

March 28, 2012 · 1 min · Owen Wengerd

AutoCAD 2012 InfoCenter

If you’re upgrading to AutoCAD 2012, don’t forget to also disable InfoCenter (unless you really need it). Just download and install AcadInfoCenterOff to disable it on any version of AutoCAD or AutoCAD LT. If you already have AcadInfoCenterOff installed, you can just run a repair install to apply it to a newly installed instance of AutoCAD 2012.

March 25, 2011 · 1 min · Owen Wengerd

Simplifying the problem: divide and conquer

When a customer reports a drawing-specific issue, the next stage in simplifying the problem is to eliminate all drawing content that has no bearing on the problem. Unless the drawing object that causes the problem is obvious and can be immediately ascertained, I use the divide-and-conquer method to zero in on the cause. ...

February 25, 2011 · 3 min · Owen Wengerd

Simplifying the problem: is it the drawing?

One type of support request that I occasionally receive from CADVault users goes something like “when I create a vault, AutoCAD crashes”. I’ve learned that problems like this are usually drawing-specific, so before going any further in simplifying the problem I ask the customer to check whether the problem occurs in an empty drawing. But there’s a trick to this. ...

February 24, 2011 · 2 min · Owen Wengerd

The art of simplifying the problem

One of the most important skills in resolving technical problems is not problem solving, but problem definition. Stripping a problem down to its essence often makes the solution obvious. I think this is generally true, but especially true in my experience with software tech support and tracking down software bugs. ...

February 23, 2011 · 2 min · Owen Wengerd

Windows offline files

Do you use the Windows offline files feature? I asked this question of some IT/CAD administrator types at Autodesk University last week, and was surprised to find that most didn’t even know what it was. In fact, of the dozen or so people I asked, only one actually used the feature. ...

December 5, 2010 · 2 min · Owen Wengerd

Disable AutoCAD InfoCenter

Over the years, I and others have provided instructions for turning off the AutoCAD InfoCenter (or Communication Center in older versions). The instructions are different depending on the AutoCAD version. To make things simple, I decided to roll them all up into a single one-size-fits-all MSI file that disables InfoCenter for any and all versions of AutoCAD or AutoCAD LT in one fell swoop. ...

November 1, 2010 · 2 min · Owen Wengerd

QuikPik 4.1 Adds Classic Title Bar Feature

Those of you with bad eyesight (and the rest of us throwbacks) will appreciate the new ‘Classic title bar’ feature in QuikPik 4.1. This new feature addresses AutoCAD 2009 and later versions of AutoCAD with the fancy schmancy title bar and menu bar. ...

September 24, 2010 · 1 min · Owen Wengerd

Visual Studio 2010 and VC Build Hook

[Update: See Visual Studio 2010 Native Multi-Targeting] Many of you use my VC Build Hook utility to target multiple versions of AutoCAD from a single solution in Visual Studio 2008. Visual Studio 2010 now includes a new feature called native multi-targeting that performs the same function as VC Build Hook. The new feature works great for using build tools back to VC 7.1, but it does not work with VC 7, which is required for targeting AutoCAD versions 2006 and earlier. ...

January 11, 2010 · 1 min · Owen Wengerd

Disable InfoCenter in AutoCAD 2010

[Update: See Disable AutoCAD InfoCenter] In case you missed it, Tony Tanzillo has posted instructions for disabling the InfoCenter in AutoCAD 2010. AutoCAD 2010 starts faster when the InfoCenter is disabled. To make it easy, I’ve created an AutoLISP file that defines commands named DisableInfoCenter and EnableInfoCenter: ...

March 30, 2009 · 1 min · Owen Wengerd

Missing Menu Madness

One of my many complaints about about the CUI system introduced in AutoCAD 2006 is that it's not very friendly to third party developers. In my opinion, it's not very friendly to end users either, but I digress... One example of the unfriendly CUI is the case where a third party application installs a partial menu. In the pre-CUI days, adding a partial menu was an easy way to add an application specific menu to AutoCAD without making any changes to the end user's existing menu files. If the application was later uninstalled, the uninstall script could remove its menu and clean up the registry, leaving no trace behind. CUI breaks that scenario. ...

December 22, 2008 · 2 min · Owen Wengerd