One type of support request that I occasionally receive from CADVault users goes something like “when I create a vault, AutoCAD crashes”. I’ve learned that problems like this are usually drawing-specific, so before going any further in simplifying the problem I ask the customer to check whether the problem occurs in an empty drawing. But there’s a trick to this. ...
One of the most important skills in resolving technical problems is not problem solving, but problem definition. Stripping a problem down to its essence often makes the solution obvious. I think this is generally true, but especially true in my experience with software tech support and tracking down software bugs. ...
Excited news stories this morning about how your computer is vulnerable to attack from a phone plugged into your USB port made me chuckle. This “novel hack” involves making an Android phone mimic a USB keyboard in order to send keystrokes to the computer. Cool, but why wouldn’t a hacker just use a USB keyboard in the first place? ...
One of the required tools in a programmer’s toolbox is a tool for comparing files. File comparison utilities have come a long way since the original Unix diff command, but this genre of utilities is still referred to as diff tools. For Windows, I use an open source diff utility called WinMerge. WinMerge includes a shell extension that makes it easy to use from within Windows Explorer. ...
At Autodesk University, Autodesk CEO Carl Bass introduced the term “Infinite Computing” in an attempt to define Autodesk’s perspective on “the cloud” from a unique angle. I think the term is a brilliant and effective use of terminology because it focuses an otherwise nebulous concept and it radiates a sense of real and immediate purpose. ...
Heap corruption bugs in C++ code can present some difficult debugging challenges. Often the actual corruption goes unnoticed until some apparently random point in the future when the corrupt memory is accessed by unrelated code. In such cases, it’s almost impossible to infer the location of the bug using typical debugging tools. ...
Do you use the Windows offline files feature? I asked this question of some IT/CAD administrator types at Autodesk University last week, and was surprised to find that most didn’t even know what it was. In fact, of the dozen or so people I asked, only one actually used the feature. ...
Over the years, I and others have provided instructions for turning off the AutoCAD InfoCenter (or Communication Center in older versions). The instructions are different depending on the AutoCAD version. To make things simple, I decided to roll them all up into a single one-size-fits-all MSI file that disables InfoCenter for any and all versions of AutoCAD or AutoCAD LT in one fell swoop. ...
I have more or less completed the task of migrating my internal projects to Visual Studio 2010. Native C++ programmers are pretty low on the totem pole of programming coolness these days, but Microsoft did throw us a few bones. At this point I have to say I’m ambivalent overall with VS 2010, but I really like some of the architectural changes and I’m excited about the future. ...
I was hoping that Microsoft would address the need to target earlier versions of Visual Studio within the Visual Studio 2010 IDE, but since they decided to punt, I tackled the problem myself. I’ve released my solution as an open source project named Daffodil for Visual Studio. ...
Those of you with bad eyesight (and the rest of us throwbacks) will appreciate the new ‘Classic title bar’ feature in QuikPik 4.1. This new feature addresses AutoCAD 2009 and later versions of AutoCAD with the fancy schmancy title bar and menu bar. ...
Yesterday when I attempted to install the AutoCAD 2011 service pack (er, I mean “update”), I encountered the classic UI paradox where you’re forced to choose from a set of equally undesirable choices, this time with a bonus. I received error 1321. My choices were to retry or cancel. If I chose to retry, I got the same error again. If I chose to cancel, I got a bonus question: it asked whether I really wanted to cancel. I had to lie and choose yes, otherwise I would be trapped in an infinite loop. ...